Find answers to common questions about lash extensions, fills, aftercare, and appointments.
Lash extensions are applied to your natural lashes, so they shed as part of your normal lash growth cycle. Most clients schedule fills every 2-3 weeks to maintain a full, consistent look. Proper aftercare, lifestyle, and natural lash growth can all affect retention.
Classic lashes provide a natural, mascara-like enhancement by applying one extension to each natural lash. Hybrid lashes combine Classic and Volume techniques for added texture and fullness. Volume Lashes create a fuller, softer look using lightweight fans, while Mega Volume offers the most dramatic density and depth. During your appointment, we'll discuss your goals and choose a style that complements you.
When applied properly and maintained correctly, lash extensions should not damage your natural lashes. Healthy lash extensions are customized to the strength and condition of your natural lashes, ensuring they remain comfortable and sustainable. Maintaining regular fills and following aftercare recommendations helps keep both your natural lashes and extensions looking their best.
A full set typically takes between 1.5 and 2.5 hours depending on the style selected and the amount of natural lashes available. This time allows for a thorough consultation, careful application, and a customized result tailored to your desired look.
Most clients return every 2-3 weeks for fills. Regular maintenance helps keep your lashes looking full and allows any grown out extensions to be safely removed and replaced. Waiting too long between fills may require additional time or even a new full set.
As your natural lashes shed, so do your extensions. If too many extensions have grown out or fallen away, there may not be enough remaining for a fill appointment. In that case, a longer appointment or a new full set may be recommended.
Consistent cleansing is one of the most important factors in maintaining healthy lashes and improving retention. A gentle lash cleanser helps remove oils, makeup, and debris that can affect the longevity of your extensions.
Keeping your lashes clean is one of the most important parts of maintaining healthy extensions and good retention. Gently cleanse your lashes daily using a lash-safe cleanser, avoid rubbing or pulling on your extensions, and follow any aftercare instructions provided during your appointment.
Yes! Once the adhesive has fully cured, you can shower, swim, and exercise with lash extensions. Contrary to popular belief, water itself is rarely the cause of poor retention. More often, factors such as humidity, natural lash growth, skincare products, and proper cleansing habits play a larger role. Keeping your lashes clean and following recommended aftercare can help support healthy retention.
Mascara is generally not necessary with lash extensions and can be difficult to remove without damaging the extensions. Most clients find that lash extensions provide all the enhancement they need, so mascara isn't needed.
Oil-based products can weaken the adhesive bond and may affect retention. For best results, use oil-free cleansers, makeup removers, and skincare products around the eye area whenever possible.
Please arrive with clean lashes free of makeup, mascara, and oils. If possible, avoid caffeine before your appointment, as it can increase small eye movements during application. Many clients use this time to relax, listen to music, or simply enjoy a quiet break from their day.
If you currently have extensions from a different salon, an assessment will be performed during your appointment. Depending on the condition of the existing work, a fill may be possible, or a removal and a new full set may be recommended to ensure the best results.
Not always. If your existing extensions are healthy and compatible with a fill service, a removal may not be necessary. However, if there is significant outgrowth, poor retention, or previous work that doesn't meet current standards, a removal and fresh set may provide the best outcome.
Choosing the right lash set shouldn't feel difficult. Reach out anytime with questions or ideas for your new lash look. I'll translate your idea into the look you always dreamed of.